Apple Store customer experience feels exceptional because it is intentionally designed as a holistic system, not just good service at the counter. It blends psychology, design, culture,… Read more “The Human-Centered Approach of Apple Stores”
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Think Experience: learning from Apple
Apple Store customer experience feels exceptional because it is intentionally designed as a holistic system, not just good service at the counter. It blends psychology, design, culture,… Read more “Think Experience: learning from Apple”
Keberhasilan Perusahaan: Hasil Kombinasi Sistem yang Kuat dan Budaya yang Sehat
Setiap perusahaan yang berhasil—baik dalam skala pertumbuhan, reputasi, maupun dampak jangka panjang—memiliki satu kesamaan: mereka tidak hanya membangun strategi bisnis, tetapi membangun fondasi organisasi dari dalam. Mereka menyadari… Read more “Keberhasilan Perusahaan: Hasil Kombinasi Sistem yang Kuat dan Budaya yang Sehat”
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