Creating a Culture of Dialogue: Creating a Church Where Questions Are Welcome

In No Perfect People Allowed (Chapter 3), John Burke emphasizes the need for churches to create a culture of dialogue—where people feel free to ask questions, wrestle with doubts, and explore faith without fear of judgment. This approach is crucial in reaching a postmodern, skeptical, and spiritually seeking generation that values open, honest conversation over rigid dogmatism.


1. What Is a Culture of Dialogue?

Quote from the Book:

“If we want to reach people today, we must invite them into dialogue, not just demand that they accept what we say.”(John Burke, Ch. 2)

A culture of dialogue in the church is an environment where:
✔ People can ask tough questions about faith, life, and God without being shut down, creating an atmosphere of mutual respect and understanding.
✔ The church engages in two-way conversations, rather than just preaching at people, ensuring that everyone’s voice is heard and valued, allowing for a rich exchange of ideas and beliefs.
✔ Different perspectives are respected, and seekers feel safe to explore Christianity, knowing that their inquiries and doubts are taken seriously, facilitating a deeper understanding of their spiritual journeys.
✔ Doubt is not condemned but welcomed as part of the faith journey (Mark 9:24), encouraging individuals to embrace their uncertainties as a natural aspect of personal growth and discovery in their faith.
✔ The church listens before responding—building relationships rather than forcing belief—fostering a community where individuals feel truly accepted and supported, similar to a family that encourages open discussion and personal exploration of beliefs.

Example from Jesus’ Ministry:

  • Jesus often answered questions with questions, inviting people to think deeply about their beliefs and circumstances, as illustrated in the parable of the Good Samaritan (Luke 10:25-37). This method encouraged self-reflection and understanding, making his teachings more impactful.
  • He engaged skeptics with grace and truth, rather than shutting them down, offering thoughtful questions and genuine dialogue to explore their doubts and beliefs, nurturing an environment of understanding and respect (John 3:1-21 – conversation with Nicodemus).
  • Jesus never forced belief; He invited people into discovery, encouraging them to explore their own faith and understanding through questions, conversations, and shared experiences.

A culture of dialogue allows people to engage with faith in a way that respects their journey.


2. Why Is It Important for a Church to Build a Culture of Dialogue?

A. It Reflects Jesus’ Approach to Teaching

✔ Quote from the Book:
“Jesus didn’t just tell people what to believe—He asked questions that made them think.” (John Burke, Ch. 2)

  • Jesus engaged in conversations with those who had doubts, such as Nicodemus, the Samaritan woman, and Thomas, demonstrating His willingness to address questions and provide understanding.
  • He used stories, questions, and dialogue rather than just giving rigid lectures (Matthew 13:10-17), employing a more engaging and relatable approach to convey his messages, which helped his audience to connect deeply and understand the teachings more effectively.
  • A church that fosters dialogue mirrors Jesus’ way of leading people toward truth, serving as a beacon of understanding and compassion in a world often filled with division and misunderstanding.

B. It Reaches a Skeptical, Postmodern Culture

✔ Quote from the Book:
“Postmodern people aren’t looking for absolute answers first—they’re looking for a safe space to ask real questions.”(John Burke, Ch. 2)

  • Many people today reject absolute authority but are open to genuine conversations about meaning and truth, recognizing the value of diverse perspectives and the importance of dialogue in navigating complex issues that shape our understanding of the world.
  • A culture of dialogue makes space for seekers, rather than alienating them with dogmatism, allowing for differing viewpoints to coexist and fostering an environment where ideas can be exchanged freely, encouraging personal growth and understanding among diverse perspectives.
  • Without dialogue, churches can seem disconnected, rigid, and irrelevant, often failing to engage with the needs and concerns of their congregations, which can lead to a growing sense of alienation among members and diminish the community’s overall sense of belonging.

C. It Creates a Safe Space for People to Wrestle with Faith

✔ Quote from the Book:
“People don’t need all the answers up front—they need a safe space to process their questions.” (John Burke, Ch. 2)

  • Faith is a journey, not just a moment of decision (Philippians 2:12 – “work out your salvation”), as it involves continuous growth, learning, and transformation, allowing us to deepen our relationship with God and understand His will for our lives, while facing various challenges and experiences along the way.
  • People need a safe place to process doubts, rather than being forced into premature faith, where they can explore their questions openly, engage in thoughtful discussions, and ultimately arrive at their own conclusions in a supportive environment.
  • If the church doesn’t allow questions, people will look elsewhere for answers.

D. It Strengthens Faith Rather Than Weakens It

✔ Quote from the Book:
“Real faith can stand up to honest questions. A church that fosters dialogue builds stronger, deeper believers.” (John Burke, Ch. 2)

  • Faith that can’t be questioned is weak faith.
  • Encouraging honest wrestling with truth leads to deeper belief (Acts 17:11 – Bereans examining the Scriptures).
  • A culture of dialogue allows for spiritual formation that is authentic and deeply rooted.

Churches that fail to create space for dialogue risk losing an entire generation of seekers who crave honest discussion.


3. How to Build a Culture of Dialogue in the Church

A. Model Active Listening as Leaders

✔ Quote from the Book:
“People won’t care about what we say until they feel heard.” (John Burke, Ch. 2)

Key Verse: James 1:19“Let every person be quick to hear, slow to speak, slow to anger.”

  • Leaders should listen first and take the time to fully understand the perspectives and concerns of others before responding.
  • Avoid quick, simplistic answers to deep, complex questions, as these can often lead to misunderstandings and a lack of clarity in discussions, ultimately hindering the ability to explore the topic thoroughly.
  • Example: Jesus listened to the rich young ruler (Mark 10:17-22), even though He knew the young man’s struggle and the complexities of his heart, taking the time to engage meaningfully with him in a compassionate way.

Application: Train pastors and small group leaders to practice listening without judgment before offering answers.


B. Create Environments for Honest Conversations

✔ Quote from the Book:
“A church that values conversation over dogma will reach more seekers.” (John Burke, Ch. 2)

Key Verse: Colossians 4:6“Let your speech always be gracious, seasoned with salt, so that you may know how you ought to answer each person.”

  • Host forums, Q&A nights, and discussion-based Bible studies where people can ask anything.
  • Encourage small groups to focus on discussion, not just one-way teaching, fostering an environment where every member feels comfortable sharing their thoughts and ideas, thus leading to a more enriching and collaborative experience.
  • Avoid a lecture-style approach—allow people to express their doubts and thoughts, fostering an environment of open communication where everyone feels comfortable sharing their perspectives and asking questions.

Application: Regularly invite members to bring their hardest questions and explore them together.


C. Emphasize Grace Over Judgment

✔ Quote from the Book:
“A culture of grace allows people to wrestle with faith at their own pace.” (John Burke, Ch. 2)

Key Verse: Romans 14:1“Accept the one whose faith is weak, without quarreling over disputable matters.”

  • People must feel safe to ask hard questions without fear of rejection, as this encourages open dialogue and fosters a supportive environment where everyone can express their thoughts and concerns without hesitation.
  • A church with a judgmental culture silences seekers—but a gracious culture invites openness, allowing individuals to express their doubts and questions freely. This creates a safe environment where faith can be explored without fear of criticism or rejection.
  • Example: Jesus did not condemn Thomas for doubting (John 20:24-29), but met him where he was.

Application: Teach the congregation to welcome and engage skeptics and doubters with kindness.


D. Teach That Faith and Doubt Can Coexist

✔ Quote from the Book:
“Doubt isn’t the enemy of faith—it’s the doorway to deeper belief.” (John Burke, Ch. 2)

Key Verse: Mark 9:24“I believe; help my unbelief!”

  • People often experience faith and doubt at the same time—this is normal and can be a natural part of one’s spiritual journey or exploration, providing depth and complexity to individual beliefs and feelings.
  • Make it clear that doubt is not the opposite of faith; it is part of growing in faith, serving as a crucial component in our journey towards deeper understanding and belief.
  • Encourage people to bring their doubts to God rather than hiding them, as expressing our uncertainties can lead to spiritual growth and deeper understanding, fostering a more authentic relationship with faith and belief.

Application: Preach messages that acknowledge doubt as part of the faith journey.


E. Answer Questions with Humility, Not Arrogance

Key Verse: 1 Peter 3:15“Always be prepared to give an answer to everyone who asks you to give the reason for the hope that you have. But do this with gentleness and respect.”

  • It’s okay to say, “I don’t know, but let’s explore that together.” There is great value in acknowledging uncertainty while fostering a collaborative approach to finding solutions or answers.
  • Avoid giving overly simplistic, cliché answers to complex life questions, as these often fail to address the nuances and depth involved in such inquiries, leaving individuals feeling unfulfilled and misunderstood.
  • Approach discussions with humility, not superiority—allowing people to explore at their own pace, fostering an environment where everyone feels comfortable sharing their ideas and opinions without the fear of judgment or ridicule.

Application: Train leaders to respond with gentleness, respect, and intellectual honesty.


F. Use Stories and Personal Testimonies

Key Verse: Revelation 12:11“They overcame him by the blood of the Lamb and by the word of their testimony.”

  • Personal stories resonate more than theological arguments.
  • Share testimonies of people who wrestled with faith and found truth.
  • Show that Christianity is not just a belief system, but a transformative journey.

Application: Regularly incorporate real-life testimonies of faith struggles into church messages.


G. Engage with Culture Rather Than Avoiding It

✔ Quote from the Book:
“People are looking for a faith that engages with the real world, not one that hides from it.” (John Burke, Ch. 2)

Key Verse: Acts 17:22-23 – Paul engaged Greek philosophers by using their own cultural references.

  • A church that ignores culture loses its ability to connect.
  • Engage in discussions about science, morality, philosophy, and culture with a biblical perspective.
  • Be willing to dialogue with people who think differently, rather than avoiding tough topics.

Application: Host discussion nights on faith and culture, inviting people to engage without fear.


Conclusion: Creating a Church Where Questions Are Welcome

✔ A culture of dialogue makes space for seekers, skeptics, and growing believers to engage deeply with faith.
Without dialogue, churches feel rigid, exclusive, and unapproachable.
With dialogue, people feel safe to explore, question, and grow in their journey with Jesus.

Reflection Questions:

  1. Does our church encourage honest questions, or does it expect people to accept everything without discussion?
  2. Are we listening well before answering?
  3. How can we better engage those who are skeptical or uncertain about faith?

Final Encouragement:

The church should be a safe place for honest dialogue, not just religious answers. Jesus invited people to ask, seek, and knock (Matthew 7:7)—let’s create a church culture where real conversations lead to real faith.

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